F.A.Q

How Do I Order?

You may place your orders anytime online 24/7 on our website.

DO YOU SHIP INTERNATIONAL?

No, we do not ship internationally at this time.

WHAT ARE THE FORMS OF PAYMENTS ACCEPTED?

We accept all major credit cards and PayPal. When placing an order, the correct billing address must be entered for the order to be approved. The billing address is the address registered on your account.

DOES MY ORDER REQUIRE VERIFICATION?

Some orders are subject to Kd Boutiques Online’s Verification procedure which means that, for your protection from credit card fraud or identity theft, we may ask you to verify that you’re the card owner or that order and that ship-to information are legitimate. This process rarely delays an order, and generally requires either a simple call-back (which can be done after business hours) or by email.

If your order requires Verification, we will advise you by phone or e-mail. This is why it’s important that you leave both day and home phone numbers when ordering and that you keep your information current.

It is also important that you understand what we mean by bill-to information on the checkout process. The bill-to address is the address to which your bank mails your monthly credit card statement. The bill-to address you give us must agree with the address that the card issuing bank has on file. Please be sure you provide the correct information, even if the items are to be shipped to a different location.

We regret that this is necessary, but it is e-signed to protect the card owner as well as the retailer.

HAS MY ORDER BEEN SHIPPED?

You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

CAN I MODIFY/CANCEL MY ORDER?

Unfortunately, once your order has been processed we are unable to modify or cancel any order. When your order arrives, please follow exchange instructions for a store credit.

DO YOU RESTOCK PRODUCTS?

We do our best to restock the best sellers. Please email us, if you need more information on a specific product.

WHY IS MY PRODUCT OUT OF STOCK?

Because of our quest to provide you with the latest in fashion we do not stock large quantities of any item. For this reason, we may not have the merchandise you have ordered. You will receive an email advising you of any out of stock items. Don’t be sad, we update our site daily with stuff that you will love.

THERE IS SOMETHING MISSING/ DEFECTIVE/ NOT WHAT I ORDERED. WHAT DO I DO?

We understand how frustrating this can be and always want to make sure every order is perfect! Once you receive your order, please thoroughly check the delivered items immediately. If you believe an item is missing/ defective/ not part of your order, please contact us within two days of receipt and let us know. We will work with you to correct the order as quickly as possible so that you can show off your style!

DO YOU PROVIDE RETURN-SHIPPING LABELS?

KD Boutiques currently does not provide pre-paid return shipping labels.

CAN I EXCHANGE AN ITEM?

Because we can’t ensure our customers will be issued the style/ size they desire by the time their return items come back to the distribution center, we are unable to accommodate exchanges by mail.

WHAT IS YOUR RETURN POLICY?

If you are unhappy with your purchase, please send it back to our distribution center within 14 days of the delivery date with a completed return slip. We will be happy to issue you a store credit, keep in mind that the credit will be issue upon the arrival of the item being return and can take 5 to 7 business days to see the credit on your account.

WHERE DO I FIND THE ADDRESS TO DO A RETURN?

To process a return, please follow these simple steps:

  • Complete a returns request form (included in your original packaging).
  • Mail your return to:

KD BOUTIQUES
23360 RIGHTEOUS LN

WAYNESVILLE, MO 65583

  • Depending on the shipping method selected, your return may take several days to reach us. Please allow 5-7 days to process your return once it is received into our distribution center.

WHAT ARE FINAL SALE ITEMS?

Any item that price ends in $.95 and  $98

HOW CAN I COLLAB WITH KD BOUTIQUES?

Are you the OOTD Queen who can literally rock anything?! Do you have your own style? If that’s you, we want you to join our  Squad!

Here’s how to start:

  1. Tag @kd.boutiques and #kdfashion #kdbabe in your FN Instagram posts
  2. Send us an emailwith links to your social media handles to:

kd.boutiques@gmail.com

We can’t wait to have you join our #kdfashion Family!

xo

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